There are a lot of smarty pants out there.
Follow these instructions to right your wrong.
I am sorry I have not personally responded to each of you yet, personally but I hope the information I send you, helps. If you need additional information, put HELP! In your subject line!!
So http://www.onestopmotors.com/ told you they could sell your vehicle in a few weeks for top dollar or they already have buyers lined up but need your processing fee to conclude the sale of your vehicle? Have they sold your car yet? Are you feeling screwed? You can call http://www.onestopmotors.com/ customer service at 877-566-6686, hold for 20 minutes and talk to a poorly trained rep with little knowledge of the http://onestopmotors.com program. They will tell you there is no refund and you agreed to a non-refundable fee. They may try to give you worthless free upgrades to make you go away. Do not Waste Your Time with http://www.onestopmotors.com/ customer service.
1. Call your credit card company and dispute the charge, it doesn’t matter how long you have been listed with http://www.onestopmotors.com/. Dispute the charge and you will automatically get your money back while your credit card company reviews your dispute.
2. You need to make a statement to your credit card company and provide evidence to win your dispute. Tell credit card company that all the representatives from http://www.onestopmotors.com/ guaranteed your car would sell. It was only after you called http://www.onestopmotors.com/ asking why your car hasn’t sold, that you found out they are ONLY an advertising service and do not guarantee to sell anything. Tell credit card company that http://www.onestopmotors.com/ did not render their service as it was described to you(namely, the guaranteed sale of your vehicle) and that YOU NEVER SIGNED an ADVERTISING AGREEMENT AUTHORIZING http://www.onestopmotors.com/ to charge you for merely advertising your car. Tell your credit card company that your vehicle is NOT being advertised on all the websites that their salesperson told you you’d receive such as ebay, cars.com, autotrader, newspapers, etc.
3. LOG INTO your http://www.onestopmotors.com/ account area with your username and password. If you do not have your username and password call http://www.onestopmotors.com/ customer service at 877-566-6686 and they will give it to you. Your username and password is case sensitive so ask them to spell it out for you. Do not ask them for anything else. Hang up and log into your account.
4. You are now going to print out evidence to send to your credit card company. Log into your account area and scroll down to the link in the middle of the page called “view my ad campaign”. Click through all the advertising links. Print out all the ad links that are no longer active or contain incorrect information about your vehicle and fax or mail those print outs to your credit card company. You can also take screen shots and email them to your credit card company.
5. IMPORTANT – Tell your credit card company you never signed and returned the http://www.onestopmotors.com/ advertising agreement and any advertising agreement that http://onestopmotors.com produces with your name on it is a fraud.
6. Do Not Worry about the verification call you did with http://www.onestopmotors.com/ Credit Card companies will not accept such calls as evidence against you.
7. You are now going to win your dispute.
